2 Hong Kong travel agencies, guide stripped of licences over ‘coerced shopping’

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Hong KongSociety
2 Hong Kong travel agencies, guide stripped of licences over ‘coerced shopping’
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Wynna Wong
Published: 1:57pm, 7 Sep 2026
Updated: 5:11pm, 7 Sep 2026

Hong Kong’s tourism watchdog has revoked the licences of two travel agencies and a guide after finding they failed to protect members of mainland Chinese tour groups from “coerced shopping”

The Travel Industry Authority said on Monday that the licences of Go Go Ming Travel Services, Grandee Travel Company and guide Sun Kwun-ying had been revoked with immediate effect

“The authority adopts a zero-tolerance approach towards coerced shopping and any conduct that damages the reputation of Hong Kong’s tourism industry,” it said.

The watchdog said the decision stemmed from two cases involving mainland tour groups handled by the agencies in February and April

Investigations found the companies had failed to take all reasonable steps to ensure tour participants were not subjected to coerced shopping, while Sun had made threatening remarks to pressure visitors into making purchases, it said

The authority added that it would step up inspections with other law enforcement agencies ahead of the mainland’s National Day “golden week” holiday, when the city is expected to receive an influx of visitors from across the border.
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